Hit the link to the answer for the question!
- How will I know you received my order?
- How will I know my order is complete?
- How can I track the status of my order while it is in production?
- How do I view my order history?
Q. How will I know you received my order?
A.You will receive an email confirming your order after you place it. If you do not receive a notification email, please call us, so we can verify that your order came through properly.
Q. How will I know my order is complete?
A. We will notify you by email when your order is complete. Depending on the shipping option you chose and our production time, we will also provide a tracking number from the carrier you selected. If you opted to pick up your order, you are free to do so anytime after you receive this notification.
Q. How can I track the status of my order while it is in production?
A. As your order makes its way through our production process, we will keep you updated through email or online talking or by phone. For your convenience, we will also email you whenever the status changes or if we have questions about your order .
Q. How do I view my order history?
A. We save all our order history in our order database. If you need to view or reorder from us, pls contact us.