Hit the link to the answer for the question!
- What files should I include with my order?
- Can you make a correction to my job after I have submitted files?
- File Compression
Q. What files should I include with my order?
A. When you send us your files, please include all the elements needed for production. For some orders, that might be nothing more than one artwork file. For other, more complex orders designed in a page layout application, you should send the page layout file, all supporting graphics, and all the fonts used in the document. Many page layout applications include utilities to gather all of these elements together for you. Please refer to your application’s documentation for more information.t all other files submitted through our website and alert you to any issues that could potentially affect the production of your print order.
Q. Can you make a correction to my job after I have submitted files?
A. Yes, corrections can be made at any time. But please review and proof your work carefully, because the best time to make corrections is before your print order is scheduled for production, when there is a minimal effect on the production schedule and budget. (Corrections and alterations requested after production has been scheduled may lead to production delays and increased expenses.)
Q. File Compression
A. When preparing to send files to us through the file upload system, we suggest you compress your files first. Compressing files prior to transferring them through our file upload system has these advantages:
- Multiple files may be combined into one compressed archive file. This allows you to easily select and send just one file instead of multiple files.
- The single compressed archive file is smaller than the total size of all uncompressed files, allowing the file to reach us as fast as possible.
Mac OS XAfter selecting the files and/or folders you wish to compress, use one of these methods to create an archive of the compressed files:
- Control-click on the file selection and choose Create Archive
- Go to the Action menu (the button that looks like a gear up in the Finder window’s toolbar), and choose Create Archive.
- Go to your computer’s menu bar and select File > Compress (Mac OS 10.4) or File > Create Archive (Mac OS 10.5+).